Refund and Returns Policy
Introduction
At Crypto Farm Hub (CFH), we are committed to delivering professional Bitcoin mining services globally. Our platform enables users to select a mining service, pay securely with Tron (TRX) or Dogecoin (DOGE), and receive automated daily mining income. Please note that CFH does not sell physical miners or hardware; we provide access to mining power managed and maintained by our expert team. This Refund Policy outlines how users can request a Bitcoin mining service refund, defines our refund terms, and helps build trust by ensuring a transparent, user-friendly experience. For more details on the services available, explore our mining services. We also recommend being informed about standard refund practices in crypto services (opens in a new tab).
Eligibility for Refunds
Crypto Farm Hub’s crypto mining refund policy is designed for clarity and fairness. Users may request a mining contract refund within 7 days of contract activation and before miner installation is complete on our farm. Once mining equipment (e.g., Bitmain Antminer S19 XP+ Hyd) is installed and your mining service is active, refunds are not available as the service has commenced. If you experience unexpected downtime in your mining contract unrelated to scheduled maintenance, you may be eligible for a partial refund to cover the affected period. All refund terms and eligibility align with industry standards for digital services, prioritizing user transparency and regulatory consistency[1][2]. Please refer to our CFH refund process below and contact us promptly if you encounter any service issues.
Refund Process
To initiate the CFH refund process, users should submit a refund request through our Payment Support page or contact our dedicated team via email. Please provide your contract number, transaction ID, and a detailed reason for the refund request. All requests will be reviewed within 5-10 business days. Eligible refunds are processed in the original payment currency (TRX or DOGE) to your provided wallet address. You will receive timely updates on the status of your request. For downtime-based refunds, the amount is calculated based on the number of affected days and contract value. Our team follows industry best practices to ensure you receive reliable support and assistance[3][4].
Contact Information
For questions or assistance with the CFH refund process, please visit our Payment Support page or email us at info.cryptofarmhub.sbs. Our support team is ready to help you understand refund eligibility, process details, and resolve any mining service concerns. Need more information or ready to get started? Contact us to start mining today!